PandaLocker Contact | Customer Service & Help
We’re here for you when it matters.
Facing issues on-site? Whether it’s a lost code, access trouble, or a locker that won’t open – reach our support team anytime via the details below.
Phone
Contact Options
How to Reach PandaLocker Customer Service
Simply send us an email. If you include your booking details straight away – booking number, location and time period – we can process your request more quickly.
If you’re currently standing in front of a terminal and your locker won’t open: please contact us immediately and provide your location, the time, and your booking number (if available).
Service Hours
Our team responds to enquiries as quickly as possible. If you write outside of support hours, we’ll get back to you on the next business day. Locker access is generally available 24/7 – depending on the location.
Common Topics
PandaLocker help with the following topics:
- Booking: time slot, availability, extension
- Access: QR code/PIN, opening/closing, terminal guidance
- Size: switching to a suitable locker (if available)
- Payment & Invoice
- Lost or forgotten items in connection with lockers
Contact Support – We’re Here to Help
Send us your enquiry now. The more details you provide, the faster our PandaLocker help team can assist you.